Privacy Policy
This Privacy Policy describes how The Daily Grind ("we," "us," or "our") collects, uses, and shares personal information of users of our website, customers, and other individuals who interact with us. This Privacy Policy applies to information we collect when you use our website (thedailygrindcafe.com), visit our cafe at 42 Maple Avenue, Oakhaven, CA 91234, contact us through email (info@thedailygrindcafe.com), phone ((555) 283-4444), or otherwise interact with us.
We are committed to protecting your privacy and ensuring compliance with applicable data protection laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR).
Data Collection
We collect personal information from you in various ways, including:
- Information you provide directly: This includes information you provide when you make a reservation, place an order online, sign up for our newsletter, participate in a contest or promotion, fill out a form, or contact us with inquiries. This information may include your name, email address, phone number, mailing address, payment information, and any other information you choose to provide.
- Information collected automatically: When you visit our website, we automatically collect certain information about your device and browsing activity, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We may use cookies, web beacons, and other tracking technologies to collect this information.
- Information from third parties: We may receive information about you from third-party sources, such as social media platforms, marketing partners, and service providers. This information may include demographic data, contact information, and information about your interests and preferences.
| Data Type | Purpose | Retention Period |
|---|---|---|
| Name | Order processing, customer service | 3 years |
| Email Address | Newsletter, order updates | Until unsubscribe |
| Phone Number | Order confirmation, reservations | 2 years |
| IP Address | Website analytics, security | 1 year |
Usage of Information
We use the information we collect for various purposes, including:
- To provide and improve our services: This includes processing your orders, fulfilling your requests, personalizing your experience, and providing customer support.
- To communicate with you: We may use your contact information to send you newsletters, promotional offers, updates about our products and services, and other marketing communications. You can opt-out of receiving these communications at any time.
- To analyze and understand our audience: We use data analytics to track website usage, identify trends, and improve our website's performance and content.
- To protect our rights and interests: We may use your information to enforce our terms of service, prevent fraud, and comply with legal obligations.
- For research and development: We may use your information for internal research and development purposes, such as improving our coffee blends and pastry recipes.
Our marketing team, led by Sarah Chen, uses customer email addresses to send out weekly newsletters featuring new menu items and upcoming events. You can contact Sarah directly at sarah.chen@thedailygrindcafe.com for any inquiries regarding our marketing practices.
Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Using encryption to protect sensitive information transmitted online.
- Implementing access controls to limit who can access your personal information.
- Regularly monitoring our systems for security vulnerabilities.
- Training our employees on data security best practices.
While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
Cookies
We use cookies and other tracking technologies to collect information about your browsing activity on our website. Cookies are small text files that are stored on your device when you visit a website. We use cookies for various purposes, including:
- To remember your preferences and settings.
- To track website usage and analyze trends.
- To personalize your experience and display targeted advertisements.
You can control cookies through your browser settings. You can choose to block all cookies, or to only allow cookies from certain websites. Please note that blocking cookies may affect your ability to use certain features of our website.
For more information about our use of cookies, please see our Cookies Policy .
Third Parties
We may share your personal information with third-party service providers who assist us in providing our services. These service providers may include:
- Payment processors: To process your online orders.
- Shipping carriers: To deliver your orders.
- Marketing agencies: To send you marketing communications.
- Data analytics providers: To analyze website usage.
- Cloud storage providers: To store your data securely.
We require our third-party service providers to protect your personal information in accordance with this Privacy Policy and applicable data protection laws.
We may also share your information when required by law, such as in response to a subpoena or court order.
Your Rights
You have certain rights regarding your personal information, including:
- The right to access your personal information.
- The right to correct inaccurate information.
- The right to erase your personal information.
- The right to restrict the processing of your personal information.
- The right to object to the processing of your personal information.
- The right to data portability.
To exercise these rights, please contact us at info@thedailygrindcafe.com or by phone at (555) 283-4444. We will respond to your request within a reasonable timeframe.
| Right | Description | How to Exercise |
|---|---|---|
| Access | Request a copy of your data | Email info@thedailygrindcafe.com |
| Correction | Update inaccurate data | Email info@thedailygrindcafe.com |
| Deletion | Request data removal | Email info@thedailygrindcafe.com |
| Objection | Object to data processing | Email info@thedailygrindcafe.com |
Legal Compliance
We are committed to complying with all applicable data protection laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR). If you have any questions or concerns about our compliance with these laws, please contact us at info@thedailygrindcafe.com.
Our legal team, headed by attorney David Miller, ensures that all our data practices comply with the latest regulations. David can be reached at david.miller@thedailygrindcafe.com for any legal inquiries.
California Residents: Under the CCPA, California residents have the right to know what personal information is collected about them, the right to request deletion of their personal information, and the right to opt-out of the sale of their personal information. The Daily Grind does not sell your personal information.
EU Residents: Under the GDPR, EU residents have the right to access, rectify, erase, restrict processing, and object to the processing of their personal data. You also have the right to lodge a complaint with a supervisory authority.
This Privacy Policy is effective as of January 1, 2025, and may be updated from time to time. We will post any changes to this Privacy Policy on our website.
If you have any questions or concerns about this Privacy Policy, please contact us at:
The Daily Grind
42 Maple Avenue
Oakhaven, CA 91234
Phone: (555) 283-4444
Email: info@thedailygrindcafe.com
Thank you for trusting The Daily Grind with your personal information. We are committed to protecting your privacy and providing you with a safe and enjoyable experience.